The DecisionBlocks Remote Workforce System, custom-built for Royal Dutch Shell, accommodates the needs of workers scattered at different locations by:
Delivering extensive decision-support information quickly and inexpensively even when bandwidth is sometimes constricted or when people are connected to the Internet only occasionally
Making the information available immediately, anywhere/anytime, even offline.
Shell used the Remote Workforce System as a knowledge management (KM) application on its deep water exploratory oil drilling rigs around the globe. The software helped engineers and managers on offshore rigs and land-based offices anywhere in the world make better decisions by capturing, sharing, and retrieving the knowledge they need for solving problems, minimizing drilling costs, and avoiding mishaps.
A unique benefit of this product is the cost-effective way it enables personnel everywhere to obtain and exchange vital information and knowledge quickly and easily, even when communication are slow or bandwidth is constricted. It offers an elegant alternative to traditional Internet applications that prove slow, impractical, or expensive in some locations.
In addition, the system satisfies the need companies have to:
Build standards and infrastructure that enable personnel to learn by taking advantage of the collective experience of the corporate community
Build an integrated repository of best practices and lessons learned, and make them immediately available to all personnel
Integrate operational data from several disparate databases and perform sophisticated analyses
Provide a vast amount of information that can be sliced and diced and immediately viewed from multiple perspectives
Find a solution requiring no changes to the company's existing IT infrastructure
Generate information for after action review and other reports
Work with a vendor who understands their needs and rapidly responds to requests for software changes.
The software provides an easy, quick and inexpensive way for authorized personnel to:
Exchange and discuss lessons learned
Retrieve best practice guidelines
Examine ongoing operations for unusual or troubling patterns
Monitor the drilling progress of a single rig or compare the performance of multiple rigs in a region.